UnExplores WhatsApp Cloud Services Documentation
Everything you need to automate customer conversations, build 24/7 intelligent chatbots, send real-time business notifications, configure Model Context Protocol (MCP) AI agents, and integrate carrier-grade WhatsApp REST APIs into your software.
Zero coding required. Set up instant auto-replies, catalog inquiries, and customer appointment booking in minutes.
High-throughput REST API, webhook events, SDKs for Node.js, Python, & PHP, with subsidized rates upon ID validation.
Plug WhatsApp directly into Claude Desktop, Cursor, or LangChain via standard Model Context Protocol (MCP) tools.
1 Instance Setup & Device Pairing
Connect your existing phone number or official SIM card to your dedicated cloud node.
UnExplores provides two fast, reliable pairing mechanisms. No Facebook Developer App review or complicated Meta Business verification is required to start testing.
- Open your UnExplores Portal Dashboard.
- Navigate to WhatsApp Cloud Services → Device Pairing.
- Open WhatsApp on your smartphone → Linked Devices.
- Tap Link a Device and point your camera at the QR code.
- The connection establishes automatically in < 3 seconds.
- Enter your full international phone number (e.g.
+923001234567). - Click Request 8-Digit Pairing Code.
- Open WhatsApp on your smartphone → Linked Devices → Link with phone number instead.
- Type the 8-digit code displayed on your screen. Your device is now connected!
Credentials & API Keys
Every provisioned instance receives a unique Instance ID and high-entropy API Key. Include these two headers in all HTTP requests to authenticate:
To maintain high delivery reputation and prevent temporary WhatsApp bans, follow these best practices:
- Pure Carrier Socket Node vs. Unofficial Extensions: Unlike fragile Chrome browser automation extensions that Meta and WhatsApp actively flag and ban, UnExplores operates hardened binary socket carrier daemons that simulate native WhatsApp multi-device companion protocol with 99.9% persistent uptime.
- New Numbers: For brand new SIM cards, send 20β50 conversational messages daily for the first 3 days before launching larger broadcasts.
- Opt-in Messages: Ensure recipients expect your messages (e.g. order alerts, password resets, client confirmations).
- Anti-Ban Throttling & Spintax: UnExplores automatically spaces automated broadcast messages with a randomized 2β6 second delay and supports Spintax variation (
{Hello|Hi|Greetings}). Never send hundreds of identical messages in a single second.
2 WhatsApp Chatbots for Small & Medium Businesses (SMBs)
Why small businesses need automated chatbots, and how to build one in 5 minutes without writing a single line of code.
Most small businesses lose potential buyers because they cannot reply to WhatsApp inquiries immediately. A customer inquiring about product price, clinic timings, or catalog availability at 10:00 PM will buy from a competitor if you don't answer within minutes.
UnExplores Visual Chatbot Rules give you an instant, 24/7 digital receptionist that answers common questions, captures customer names and phone numbers, and sends price lists automatically.
Replies in < 1 second when a customer texts "Price", "Location", "Timings", or "Menu".
Greets customers politely when your store is closed and promises a morning callback.
Routes complex questions directly to your support team when the bot reaches its limits.
How to Configure a Chatbot Rule
- Go to your UnExplores Portal Dashboard → WhatsApp Node → Visual Chatbot Rules.
- Click Add New Bot Rule.
- Select the Trigger Type:
- Exact Match: Triggers only when the message is exactly
"PRICE"or"1". - Contains Keyword: Triggers if the customer's text contains words like
"address","timing", or"order status". - Regex Pattern: For advanced pattern matching (e.g. detecting order numbers like
UX-1234).
- Exact Match: Triggers only when the message is exactly
- Type your automated reply message (you can format text with bold
*text*, lists, and emojis). - Click Save Rule. The rule activates immediately on your live WhatsApp instance.
Ready-to-Use Business Templates
1οΈβ£ View Catalog / New Arrivals
2οΈβ£ Track Your Order
3οΈβ£ Talk to Sales Representative"
Our clinic hours are MonβSat, 4 PM β 9 PM.
To book an appointment, reply with your Full Name & Preferred Date."
3 REST API Reference & SDKs
Clean, standard JSON endpoints for programmatic WhatsApp dispatching and automation.
Code Examples
4 AI Assistant & Model Context Protocol (MCP) Suite
Connect Google Gemini, Anthropic Claude, OpenAI GPT-4o, Cursor IDE, Windsurf, or custom autonomous LLMs directly to your WhatsApp instances with bidirectional tools and structured output.
Autonomous AI Agent Flow Pipeline
When a customer messages your WhatsApp number, the UnExplores Carrier Node instantly forwards the message to your webhook or MCP agent. The AI analyzes customer intent, calls external tools (e.g. ERP order lookups, database queries, banking APIs), and dispatches the formatted reply back to WhatsApp in under 500ms.
UnExplores AI Enterprise Integration
Powered by Google AI CloudDeploy UnExplores AI (backed by Google Cloud Vertex AI infrastructure) for high-throughput multimodal reasoning, 2M+ token context windows, and autonomous function calling. Here is an end-to-end Python script connecting an inbound webhook to UnExplores AI and replying automatically:
Add the following configuration to your Claude Desktop configuration file (found at %APPDATA%\Claude\claude_desktop_config.json on Windows, or ~/Library/Application Support/Claude/claude_desktop_config.json on macOS):
In Cursor IDE (Settings → Features → MCP) or inside your workspace root in .cursor/mcp.json:
Standard Built-in MCP Tools Exposed to AI
Transmits text messages with markdown formatting (*bold*, _italic_, ~strike~) to any recipient phone number.
Sends PDF invoice files, order receipt images, audio voice notes, or documents directly to the customer chat.
Returns active pairing status, carrier node latency, battery percentage, and companion device JID.
Suspends AI auto-replies for this chat session and immediately notifies the human support operator inbox.
When a customer uploads an image (e.g. Easypaisa / JazzCash / Bank transfer screenshot), your inbound webhook receives a media_url. Pass this directly to Gemini Enterprise or GPT-4o vision models to verify the Transaction ID, settlement amount, and clearance timestamp before marking an order paid.
For multi-turn customer dialogues, maintain a sliding window of the last 6-10 messages keyed by the customer's normalized WhatsApp number (e.g. session_923001234567). UnExplores' high-throughput webhooks guarantee message ordering so your LLM never loses conversational context.
Shopify OrderConnect & E-Commerce Gateway
UnExplores OrderConnect is an official Shopify embedded companion application engineered to eliminate Return-to-Origin (RTO) courier losses, automate order fulfillment updates, and recover abandoned checkouts using UnExplores AI (Powered by Google Cloud Vertex AI) and pure socket WhatsApp carriers.
1-Click COD Confirmation
Upon checkout, customers instantly receive a WhatsApp message with interactive confirmation buttons: [Confirm Order] and [Cancel Order]. Address verification cuts fake and impulse orders by up to 45%.
Live Courier Tracking Alerts
When an order is fulfilled in Shopify, OrderConnect automatically detects courier tracking numbers (TCS, Leopards, Trax, PostEx, DHL) and delivers real-time tracking links directly into WhatsApp.
UnExplores AI Cart Recovery
Detects abandoned checkouts and triggers personalized WhatsApp recovery messages in fluent Roman Urdu or English with dynamic discount codes generated via UnExplores AI (Powered by Google Cloud Vertex AI).
Shopify Webhook Subscription & Verification
OrderConnect registers automated webhooks with Shopify upon installation. Every payload is cryptographically validated using HMAC SHA-256 signatures:
Triggering OrderConnect from WooCommerce & Custom ERPs
REST EndpointNot on Shopify? Trigger identical WhatsApp COD verifications, dispatch notifications, or receipt PDFs from any custom PHP, Python, or WooCommerce store:
On-Demand Quota Boosters & UnExplores AI Credits (Powered by Google Cloud)
Grow your chatbot rules and AI generative capacity on your own terms. Add-on boosters attach instantly to your active instance, rollover seamlessly, and never expire.
Automated Chatbot Rule Boosters
Never ExpireExpand your chatbot's conversational reach with extra trigger-reply rules across product inquiries, branch FAQs, and lead qualifiers.
UnExplores AI Credit Top-Ups (Powered by Google Cloud)
Universal Token BalancePower generative replies, autonomous Roman Urdu/English conversations, campaign copy generation, and multimodal slip OCR.
UnExplores AI Consumption Matrix (Powered by Google Cloud Vertex AI)
Our platform is powered directly by UnExplores AI running on Google Cloud Vertex AI Enterprise (unexplores-eaa6e project) with zero third-party latency. Compute is deducted predictably according to the following matrix:
| AI Operation | Engine / Model | Credits Deducted | Typical Latency |
|---|---|---|---|
| WhatsApp Inbound Auto-Reply | gemini-2.5-flash | 1 Credit / response | ~600ms - 1.2s |
| AI Campaign Copy Generation (Spintax) | gemini-2.5-flash | 1 Credit / generation | ~1.5s - 2.5s |
| Automated Chatbot Rule Wizard | gemini-2.5-flash | 1 Credit / 5 rules | ~2.0s - 3.5s |
| Multimodal Vision OCR (Bank Slip / CNIC) | gemini-2.5-flash / vision | 2 Credits / document | ~1.8s - 3.0s |
| Deep Contextual Reasoning / Complex Tool Calls | gemini-2.5-pro | 5 Credits / query | ~4.0s - 12.0s |
7 Developer Identity Verification & Developer API Pricing
Why developer identity validation is mandatory, and how it unlocks the verified β¨ 2,850 / mo ($10 USD) developer rate.
To ensure zero spam, prevent phishing, and protect the carrier delivery reputation of our cloud clusters, all developers requesting direct programmatic REST API keys must validate their developer identity.
- Sign in to your UnExplores Portal Console.
- Navigate to WhatsApp Cloud Services → API & Webhooks.
- Click Verify Developer Identity.
- Connect your active GitHub profile, LinkedIn Developer account, or submit your active portfolio/company website.
- Our automated verification system approves legitimate software engineers within seconds.
Verified Developer API & MCP Account
Specially discounted pricing for verified indie hackers, students, SaaS developers, and software engineers.
All messages dispatched via our public test QR simulator or sandbox nodes automatically append the official UnExplores secondary carrier disclaimer. UnExplores SMC-Pvt Ltd acts strictly as a transport gateway layer and bears no responsibility or liability for user-generated message content or recipient opt-in consent. Spam, OTP phishing, and abusive transmissions result in instant automated account termination.